Privacy Policy

7. Privacy and Data Protection

Protecting your information matters to us. Our Privacy Policy explains what we collect, how we use it, how long we keep it, and the choices and rights you have (including rights under state privacy laws where applicable). Key commitments include:

•We use industry-standard administrative, technical, and physical safeguards designed to protect Your Content and personal information, including encryption in transit and at rest.

•We do not sell your personal information, and we do not use the contents of your pet's medical records for third-party advertising.

•We limit vendor access to your information to what is needed to provide the Service, under contractual confidentiality and security obligations.

•You can export and delete Your Content as described in the app and in Section 12.

•If a security incident affects your personal information, we will notify you and regulators as required by applicable law.

Please note that while your pet's records are sensitive to you, veterinary records are generally not covered by HIPAA; our contractual commitments and applicable consumer privacy laws govern instead. If there is a conflict between this Section 7 and the Privacy Policy regarding privacy practices, the Privacy Policy controls.